:root{color-scheme:dark;--bg:#111316;--panel:#1a1d22;--panel2:#24282f;--text:#f4f2ed;--muted:#b1b3ba;--line:#34383f;--gold:#efb54a;--radius:12px;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;font-size:16px;line-height:1.55;background:var(--bg);color:var(--text)}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea,summary{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:2px solid var(--gold);outline-offset:4px}button{color:inherit}h1,h2,h3,p{margin:0}h1{font-size:clamp(28px,3.8vw,42px);letter-spacing:-1.4px;line-height:1.16;font-weight:650}h2{font-size:21px;letter-spacing:-.35px;font-weight:600}h3{font-size:17px;font-weight:600}p+p{margin-top:12px}small{font-size:13px}.wrap{width:min(1180px,calc(100% - 64px));margin-inline:auto}.main{min-height:65vh;padding-block:42px 56px}.header{border-bottom:1px solid var(--line);background:#15171b}.header-inner{display:flex;align-items:center;gap:36px;min-height:96px;flex-wrap:wrap}.brand{font-size:30px;line-height:1;letter-spacing:-1.4px;font-weight:750;margin-right:auto}.brand>span{color:var(--gold)}.brand small{display:block;font-size:9px;letter-spacing:2.1px;font-weight:500;color:var(--muted);margin-top:10px}nav{display:flex;align-items:center;gap:6px;flex-wrap:wrap}nav a{padding:10px 14px;font-size:14px;color:var(--muted);border-radius:7px}nav a[aria-current=page]{color:var(--gold);background:#2b2822}nav a:hover{color:var(--text)}.account-line{display:flex;gap:12px;align-items:center;font-size:14px}.avatar{width:34px;height:34px;border-radius:50%;border:1px solid #555044;display:grid;place-items:center;background:#2b2822;color:var(--gold);font-size:13px}.logout{padding:4px;background:none;border:0;color:var(--muted);font-size:13px}.demo-bar{background:#302a1e;color:#e7d6b7;border-bottom:1px solid #51432c}.demo-inner{display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap;padding-block:9px;font-size:12px}.demo-inner b{font-size:10px;letter-spacing:1px;margin-right:10px;color:var(--gold)}.demo-inner label{display:flex;align-items:center;gap:10px;font-size:12px}.demo-inner select{padding:5px 8px;background:#201e1a;width:auto;font-size:13px;border-color:#574a33}.footer{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;padding-block:24px;border-top:1px solid var(--line);color:var(--muted);font-size:12px}.dot{color:var(--gold);margin:0 10px}.eyebrow{font-size:11px;letter-spacing:2px;text-transform:uppercase;color:var(--gold);font-weight:600;margin-bottom:10px}.muted{color:var(--muted);font-size:14px}.intro{margin-top:12px;color:var(--muted);max-width:630px}.row{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap}.actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.section{margin-top:34px}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:15px;flex-wrap:wrap;margin-bottom:18px}.btn{display:inline-flex;justify-content:center;align-items:center;gap:8px;border:1px solid #494d55;border-radius:7px;background:var(--panel2);padding:11px 17px;font-size:14px;font-weight:550;min-height:44px}.btn:hover{background:#30353d}.btn.primary{background:var(--gold);border-color:var(--gold);color:#1a160e}.btn.primary:hover{background:#fac565}.btn.danger{color:#f1a4a4;border-color:#754848;background:#352327}.btn.small{padding:7px 12px;min-height:36px;font-size:13px}.link{background:none;border:0;padding:8px 0;color:var(--gold);font-size:14px}.stack{display:grid;gap:18px}.panel{background:var(--panel);border:1px solid #2d3138;padding:24px;border-radius:var(--radius)}.lower{display:grid;grid-template-columns:1.4fr 1fr;gap:24px;margin-top:36px}.announcement{font-size:15px;color:#d2d3d6;margin-top:12px;white-space:pre-wrap}.ticket-row{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:17px 0;border-bottom:1px solid var(--line)}.ticket-row:last-child{border-bottom:0;padding-bottom:0}.ticket-row>div{min-width:0;overflow-wrap:anywhere}.ticket-name{font-size:15px;font-weight:550}.ticket-sub{font-size:12px;color:var(--muted);margin-top:4px}.badge{display:inline-block;padding:4px 10px;border-radius:20px;background:#342d20;color:#f2c972;font-size:12px;white-space:nowrap}.badge.good{background:#20342a;color:#a9d9b6}.badge.closed{background:#303038;color:#c0c2ca}.badge.declined{background:#392629;color:#efb2b2}.poster-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:20px}.poster-button{border:0;background:none;padding:0;text-align:left;min-width:0;width:100%}.poster{position:relative;aspect-ratio:2/3;border-radius:9px;overflow:hidden;background:radial-gradient(ellipse at 60% 20%,#bf8d54,transparent 35%),linear-gradient(160deg,#294849,#132329 65%,#0b121a);display:flex;align-items:flex-end;padding:18px;isolation:isolate}.poster:before{content:'';position:absolute;width:150%;height:60%;background:#03131b80;left:-30%;top:30%;transform:rotate(-26deg);border-top:1px solid #ffffff20;z-index:-1}.poster.tone-1{background:radial-gradient(circle at 65% 25%,#c9c4b5 0 12%,transparent 13%),linear-gradient(145deg,#455774,#13172a 65%)}.poster.tone-2{background:radial-gradient(ellipse at 15% 20%,#cdaa7b,transparent 60%),linear-gradient(25deg,#534330,#477261)}.poster.tone-3{background:linear-gradient(145deg,#b4bdbd,#4e6a74 42%,#162a32 43%,#0c151c)}.poster.tone-4{background:radial-gradient(ellipse at 70% 25%,#cb725b,transparent 48%),linear-gradient(135deg,#542d48,#191421 70%)}.poster.tone-5{background:linear-gradient(155deg,#948c79,#3d5658 38%,#162427 39%,#12272d)}.poster img{position:absolute;inset:0;object-fit:cover;width:100%;height:100%;z-index:1}.poster-lettering{font-family:Georgia,serif;font-size:clamp(19px,2.1vw,27px);line-height:1.02;text-transform:uppercase;letter-spacing:1px;color:#fff8e9}.poster-kicker{display:block;font-family:system-ui;font-size:9px;letter-spacing:2px;line-height:1.5;margin-bottom:9px}.poster-title{display:block;margin-top:11px;font-size:14px;font-weight:550;line-height:1.35}.poster-meta{display:block;margin-top:5px;font-size:12px;color:var(--muted)}.poster-button:hover .poster{outline:1px solid var(--gold);outline-offset:3px}.welcome{display:grid;grid-template-columns:1.1fr 1fr;gap:72px;align-items:center;padding:38px 0 48px}.welcome h1{font-size:clamp(40px,5.7vw,68px);line-height:1.05;letter-spacing:-2.8px;margin:15px 0 25px}.welcome .intro{font-size:17px;line-height:1.8}.welcome .actions{margin-top:30px}.welcome-art{border:1px solid #494239;border-radius:15px;background:radial-gradient(ellipse at 75% 10%,#453b2a,transparent 65%),#1b1e22;padding:38px;position:relative}.ticket-logo{font-family:Georgia,serif;font-size:42px;line-height:1.2;letter-spacing:-1px;margin:25px 0}.ticket-divider{border-top:1px dashed #6a6255;margin:35px 0 22px}.features{display:grid;grid-template-columns:repeat(3,1fr);gap:28px;border-top:1px solid var(--line);padding-top:25px}.features h3{margin-bottom:8px}.features .feature-number{color:var(--gold);font-size:12px;letter-spacing:1px;margin-bottom:12px}.form-layout{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:32px;align-items:start;margin-top:28px}label.field{display:block;margin-bottom:18px;font-size:14px}.field>span{display:block;margin-bottom:7px}.field small{display:block;color:var(--muted);margin-top:7px}input,textarea,select{background:#121418;border:1px solid #484d57;padding:11px 12px;border-radius:6px;color:var(--text);width:100%;min-width:0;font-size:16px}textarea{resize:vertical;min-height:110px}input::placeholder,textarea::placeholder{color:#828791}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.filters{display:flex;align-items:end;gap:14px;flex-wrap:wrap;margin:25px 0}.filters label{margin:0}.filters .search-field{flex:1;min-width:180px}.filters .type-field{width:160px}.pagination{display:flex;justify-content:center;align-items:center;gap:20px;margin-top:28px}.empty{padding:30px;border:1px dashed #454a53;border-radius:10px;color:var(--muted);text-align:center}.empty h2{color:var(--text);margin-bottom:8px}.empty .actions{justify-content:center;margin-top:18px}.loading{padding:60px 24px;text-align:center;color:var(--muted)}.notice{border:1px solid #66563a;border-radius:8px;padding:13px 18px;margin-top:20px;background:#30291f;color:#f5dab0;font-size:14px;display:flex;align-items:center;justify-content:space-between;gap:15px}.notice.error{background:#342225;border-color:#795055;color:#f3c1c1}.notice button{background:none;border:0;font-size:20px}.status-line{font-size:13px;color:var(--muted);margin:12px 0 20px}.status-line.stale{color:#edc781}.inbox-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-top:25px}.inbox-tabs button{border:1px solid #42464e;border-radius:20px;background:var(--panel);padding:8px 15px;font-size:14px}.inbox-tabs button[aria-pressed=true]{border-color:var(--gold);color:var(--gold);background:#2e2920}.inbox-layout{display:grid;grid-template-columns:minmax(250px,.9fr) minmax(0,1.5fr);gap:24px;margin-top:22px;align-items:start}.inbox-item{display:block;width:100%;text-align:left;border:1px solid #31363e;border-radius:9px;background:var(--panel);padding:18px;margin-bottom:10px;overflow-wrap:anywhere}.inbox-item[aria-pressed=true]{border-color:var(--gold);background:#29271f}.inbox-item strong{display:block;margin:7px 0;font-weight:550}.inbox-item .eyebrow{font-size:10px;margin:0}.detail-panel{min-width:0;overflow-wrap:anywhere}.detail-panel h2{margin:12px 0}.quote{background:#121418;border-left:2px solid #615841;padding:16px;margin:20px 0;font-size:15px;white-space:pre-wrap}.message{padding:15px 0;border-top:1px solid var(--line)}.message p{white-space:pre-wrap;font-size:14px;margin-top:6px}.message small{color:var(--muted)}.conversation{margin-top:24px}.conversation form{margin-top:20px}.ticket-card{padding:22px;border:1px solid #343942;border-radius:10px;background:var(--panel)}.ticket-card+.ticket-card{margin-top:15px}.ticket-card details{margin-top:16px}.ticket-card summary{font-size:14px;color:var(--gold);cursor:pointer}details.guide{padding:18px 0;border-bottom:1px solid var(--line)}details.guide summary{cursor:pointer;font-size:16px}details.guide p{color:var(--muted);font-size:14px;margin-top:12px}.steps{display:grid;gap:20px;margin-top:20px}.step{padding-left:20px;border-left:2px solid #62502d}.step h3{margin-bottom:6px}.dialog-head{display:flex;justify-content:space-between;align-items:center;gap:20px}.close{background:none;border:0;font-size:24px;padding:4px 10px}dialog{color:var(--text);background:var(--panel);border:1px solid #50545b;border-radius:14px;padding:28px;width:min(600px,calc(100% - 32px));max-height:85vh;overflow:auto}dialog::backdrop{background:#000a}dialog p{margin-top:16px;color:var(--muted)}dialog .actions{margin-top:25px}.announcement-editor{margin-top:35px}.skip{position:absolute;top:-70px;left:20px;background:var(--gold);color:#111;padding:10px 20px;z-index:10}.skip:focus{top:10px}[hidden]{display:none!important}.error-inline{color:#f2b6b6;font-size:14px;margin-top:12px}
.poster-lettering{overflow-wrap:anywhere;max-width:100%}
@media(min-width:1500px){.wrap{width:min(1280px,calc(100% - 96px))}}
@media(max-width:1000px){.header-inner{gap:20px}.poster-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.welcome{gap:35px}.welcome-art{padding:28px}.account-name{display:none}.header-inner nav a{padding:10px}.lower{grid-template-columns:1.2fr 1fr}}
@media(max-width:720px){.wrap{width:calc(100% - 36px)}.header-inner{padding-block:19px;gap:18px}.header nav{order:3;width:100%;gap:3px}.brand{font-size:28px}.main{padding-block:28px 40px}.poster-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px 14px}.welcome,.form-layout,.lower,.inbox-layout{grid-template-columns:1fr}.welcome{padding:5px 0 30px;gap:30px}.welcome h1{font-size:49px}.welcome-art{padding:26px}.ticket-logo{font-size:34px}.features{gap:18px}.features h3{font-size:15px}.form-layout{gap:25px}.demo-inner{font-size:11px}.poster-lettering{font-size:22px}.footer{font-size:11px}.panel{padding:20px}.inbox-item{padding:15px}}
@media(max-width:430px){.poster-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.features,.form-row{grid-template-columns:1fr}.features{gap:24px}.welcome h1{font-size:42px}.header-inner nav a{padding:9px 10px;font-size:13px}.filters .type-field{width:130px}.ticket-row{align-items:flex-start}.ticket-row .badge{white-space:normal;text-align:center}.demo-inner label{width:100%;justify-content:space-between}.demo-inner select{max-width:205px}}
@media(prefers-reduced-motion:no-preference){.btn,.poster-button .poster{transition:background .15s,outline .15s}}

.library-summary { display: flex; flex-wrap: wrap; align-items: baseline; gap: 12px 28px; padding: 16px 20px; margin-bottom: 32px; border: 1px solid var(--line, #333); border-radius: 12px; background: rgba(239,181,74,.04); }
.library-summary .summary-label { color: var(--muted, #aaa); font-size: .85rem; }
.library-summary strong { color: #efb54a; font-size: 1.4rem; font-variant-numeric: tabular-nums; margin-right: 5px; }
.library-summary small { margin-left: auto; }
@media (max-width: 600px) { .library-summary { gap: 10px 20px; padding: 14px; } .library-summary .summary-label, .library-summary small { flex-basis: 100%; margin-left: 0; } }